Service Management Solution

This is the latest observation of this contract, and the explorer’s totals use its value.

$1,960,155.60

Full reported contract value · AUD including applicable GST · 2025-03-27 to 2028-03-02

Reporting agency: Australian Competition and Consumer Commission
Reported supplier: ServiceNow Australia Pty Ltd
Reported ABN: 88 149 683 312. Exemption as supplied: No.
Category: Software as a Service (SaaS - Cloud)
Procurement method: Open tender
Original publication: 2025-04-17 16:22:00 (ACT local time as supplied)
Amendment publication: 2026-04-15 10:14:00 (ACT local time as supplied)
Amendment reason: Execution of option, extension, renewal, or other mechanism outlined when the contract was initially awarded
Agency reference: CON/GAUCON/CON0003895/7
Approach to market / standing offer: ATM not supplied / SON3668352
Consultancy: No
Confidentiality as reported: Contract: No; outputs: No
Source observation: CN4145513-A3 · Official weekly workbook ending 2026-04-18 · sheet “Contract Notice Export”, row 276.

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