Service Management Solution

A later observation replaced this one. The explorer’s totals use $1,960,155.60 from the latest observation, published 15 April 2026.

$1,455,250.40

Full reported contract value · AUD including applicable GST · 2025-03-27 to 2028-03-02

Reporting agency: Australian Competition and Consumer Commission
Reported supplier: ServiceNow Australia Pty Ltd
Reported ABN: 88 149 683 312. Exemption as supplied: No.
Category: Software as a Service (SaaS - Cloud)
Procurement method: Open tender
Original publication: 2025-04-17 16:22:00 (ACT local time as supplied)
Amendment publication: 2025-07-30 11:03:00 (ACT local time as supplied)
Amendment reason: Execution of option, extension, renewal, or other mechanism outlined when the contract was initially awarded
Agency reference: CON/GAUCON/CON0003895/2
Approach to market / standing offer: ATM not supplied / SON3668352
Consultancy: No
Confidentiality as reported: Contract: No; outputs: No
Source observation: CN4145513-A2 · Official weekly workbook ending 2025-08-02 · sheet “Contract Notice Export”, row 2479.

The original register may now show later corrections. The card and this observation keep the saved source date.