Saved source observation · CN4041907-A5

IT Service Management Solution

A later observation replaced this one. The explorer’s totals use $14,746,955.70 from the latest observation, published 13 January 2026.

$12,427,005.68

Full reported contract value · AUD including applicable GST · 2024-03-08 to 2026-03-07

Reporting agency
Department of Health and Aged Care
Reported supplier
ServiceNow Australia Pty Ltd
Reported ABN
88 149 683 312. Exemption as supplied: No.
Category
Software as a Service (SaaS - Cloud)
Procurement method
Open tender
Original publication
2024-03-21 16:08:00 (ACT local time as supplied)
Amendment publication
2025-03-13 10:49:00 (ACT local time as supplied)
Amendment reason
12-month extension
Agency reference
4500155058
Approach to market / standing offer
DTA-ICT-109 / SON3668352
Consultancy
No
Confidentiality as reported
Contract: No; outputs: No
Source observation
CN4041907-A5 · Official weekly workbook ending 2025-03-15 · sheet “Contract Notice Export”, row 1215.

The original register may now show later corrections. The card and this observation keep the saved source date.